uselab is coming to Finovate Europe!

We are proud to tell you TWO projects we have done are presented on Finovate stages this year!

ING Corporate online

the first holistic corporate banking ecosystem: delivered in omnichannel - designed for great experience in corporate process.

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Asseco Customer Banking Platform

a universal solution for online and mobile banking.

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What is Finovate?

Finovate is the only conference series focused exclusively on showcasing the best and most innovative new financial and banking technologies.

Finovate conferences consistently attract large, high-impact audiences of senior financial and banking executives, venture capitalists, press, industry analysts, bloggers, regulators, and entrepreneurs.

With 4 millions of individual and 41 000 corporate accounts ING Bank Śląski is fifth largest bank in Poland. Member of ING Group, on Polish market recognized for remarkable customer experience.

ING decided it’s time to provide corporate clients with a great experience and high usability standards. uselab redesigned corporate banking and turned a concept into reality. ING Business Online - the platform with the flexibility to adapt to different users within an organization. From operational managers to top level executives - each of them has key features to manage dashboards at the push of a button. On all platforms, to all users - this project brings an entirely new quality of corporate banking.

To empower the clients in making good financial decisions.
To provide them with a tool - clear and easy banking. Anytime, anywhere.

Purpose

Purpose

Enabling people to reach their goals in life and in business by smart informed decisions

Empower

Empower

Uderstand people needs and act upon it - answering expectations

Anytime, anywhere

Anytime, anywhere

Provide people the means to manage their banking where ever they wanted

Clear and easy

Clear and easy

Offer people a simple way to manage finances / money matters with smart tools

Keep getting better

Keep getting better

Kept looking for smarter ways to do banking - accomodating customers better every day

Adam Walendziewski

We knew we needed a partner who will be daring and very knowledgeable, to carry out the project we had planned. We found that at uselab. Over the years we have developed several great products and our cooperation continues to be very promising. It’s essential they take a very active role and strongly support the change process management.

Adam Walendziewski
Deputy Director of Direct Distribution Channels ING Bank

about ING Business OnLine

asseco

According to Truffle 100 Asseco is 6 largest software provider in Europe. This international group originated from Poland and is now present in 54 countries and employs 20 000 high class specialists.


Asseco Poland S.A. knows the importance of the Omnichannel Experience these days. They are great expert on the hard IT, universal systems, providing holistic solutions. We made sure the great IT receives a human touch - uselab designed the experience and interface for Customer Banking Platform.
Forrester recognized new platform as promising innovation and included it in its Omnichannel Banking Solutions report.

Unlimited areas for the use of mini-applications.

Clients are given complete freedom to change and manage their mini-applications. Depending on individual needs, they can select the best application for him. Bank adjusts the look and feel of mini-applications to customer profiles. At any time, both the bank and user have full control over their banking.

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about Asseco CBP Project

Sławomir Ziajka

We develop advanced IT solutions for commercial banks for many years now. Cooperation with uselab opened our eyes to the meaning of User Experience in our products. Today the quality of user interface in products we develop is a significant advantage. It makes our offer stand out form the crowd.

Sławomir Ziajka
Vice Director of the Commercial Banks Division
Director of the Product Development
Asseco Poland S.A.

Who are we?

uselab is a concept, strategy, and design company focused on creating unique cross-channel experience across all touchpoints with the company.

We’re a team of leaders in the field of research, design, and strategy. We’re focused on Customer and User Experience. Based on data and research we design people friendly, products, and services.

Within the last eight years we have completed projects in over 20 countries around the world. We are conslting company providing top quality Experience to Financial, Media and IT industries.

#uselab + #ingfinovate